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Test Bank (Download Now) For Human Relations in Organizations: Applications and Skill Building 11th Edition By Lussier ISBN 10: 1260043673, ISBN 13: 9781260043679

Authors:

Robert Lussier

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Test Bank (Download Now) For Human Relations in Organizations: Applications and Skill Building 11th Edition By Robert Lussier

ISBN 10: 1260043673, ISBN 13: 9781260043679 

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Test Bank (Download Now) For Human Relations in Organizations: Applications and Skill Building 11th Edition By Lussier

Test Bank (Download Now)  For Human Relations in Organizations: Applications and Skill Building 11th Edition By Robert Lussier

ISBN 10: 1260043673, ISBN 13: 9781260043679

Table Of Content

Part 1: Intrapersonal Skills: Behavior, Human Relations, and Performance

Chapter 1: Understanding Behavior, Human Relations, and Performance and Being Happy
Chapter 2: Personality, Stress, Learning, and Perception
Chapter 3: Attitudes, Self-Concept, Values, and Ethics
Part 2: Interpersonal Skills: The Foundation of Human Relations
Chapter 4: Communications, Emotions, and Criticism
Chapter 5: Dealing with Conflict
Part 3: Leadership Skills: Influencing to Help Yourself and Others Succeed
Chapter 6: Leading and Trust
Chapter 7: Motivating Performance
Chapter 8: Ethical Power and Politics
Chapter 9: Networking and Negotiating
Part 4: Leadership Skills: Team and Organizational Behavior, Human Relations, and Performance
Chapter 10: Team Dynamics, Creativity and Problem Solving, and Decision Making
Chapter 11: Organizational Change and Culture
Chapter 12: Valuing Diversity and Inclusion Globally
Appendix A: Time, Career, and Etiquette Management
Appendix B: Applying Human Relations Skills

About the Author

Robert Lussier

Robert N. Lussier is a professor of management at Springfield College. He has taught management courses for more than 25 years, and has developed innovative and widely adopted methods for applying concepts and developing skills that can be used both personally and professionally.  Dr. Lussier is a prolific author of more than 435 publications. Over one million people globally have used his books. He has been contacted by hundreds of institutions and individuals in more than 75 countries earning him an unsurpassed national and international reputation as an author and keynote speaker.